Every Houseland order ships worldwide with tracking. This page explains how long delivery takes to your country, what happens after you order, and who pays what. The binding version is our Shipping Policy.
How long delivery takes
We pack orders within 1–3 business days (Monday to Friday, excluding holidays). The ranges below are in business days and already include that processing time, counted from the moment you place the order.
| Destination | Standard | Express (US only) |
|---|---|---|
| United States | 6-15 | 6-11 |
| Hong Kong | 5-9 | — |
| United Kingdom, Germany, France, Spain, Italy, Netherlands, Singapore, Japan | 6-13 | — |
| Canada | 6-15 | — |
| Austria, Australia, Belgium, Czechia, Denmark, Finland, Ireland, Israel, Poland, Portugal, Romania, Sweden, Switzerland and other EU | 8-16 | — |
| Greece, United Arab Emirates, Saudi Arabia | 9-18 | — |
| Mexico | 12-18 | — |
| New Zealand | 12-21 | — |
| Chile | 14-23 | — |
| Brazil and all other countries | 16-28 | — |
You will also see an estimated arrival date on the product page and again at checkout, calculated for your own address.
Express delivery
Express Shipping is offered at checkout for United States addresses and arrives in 5–8 business days. Express orders travel a direct route with no intermediate hub. For any other destination, email hi@thehouseland.com before you order and we will tell you what is possible for your address.
Shipping cost
Shipping is calculated at checkout from the weight, the dimensions, your destination and the service you pick. Any free-shipping offer that applies to your cart is applied there too, so the number you see at checkout is the number you pay.
Where we ship
We deliver worldwide. Routes we run regularly include the United States, United Kingdom, Canada, Australia, New Zealand, Japan, Singapore, Hong Kong and the EU. If your country is not listed at checkout, email hi@thehouseland.com and we will confirm whether we can reach you.
Tracking your order
Tracking goes quiet in the middle. That is normal. A number becomes active within about 48 hours of dispatch, then often stops updating while the parcel is in transit between carriers. It starts moving again once the final courier in your country scans it.
- You get a Shipment Confirmation email with the tracking number as soon as the parcel leaves.
- Large items may ship in more than one parcel, each with its own number.
- If there is no movement for more than 10 business days, email us and we will chase the carrier.
Customs, duties and taxes
Import duties and taxes are set by the destination country and are the customer's responsibility. They are not included in the price you pay us and we cannot predict or refund them. Most of our destinations have de minimis thresholds that our typical order value sits under.
If something arrives damaged
Email hi@thehouseland.com with photos of the item and the packaging before you throw anything away. We need the packaging to file the carrier claim. Damage reported on arrival is covered by us, including return shipping — see Returns & Refunds.
Related
- Shipping Policy — the binding legal version
- Returns & Refunds — 30-day window and how to start one
- FAQ — materials, care, mounting and sizing
Still need a hand?
Email hi@thehouseland.com and a person answers, usually within one business day.Contact usExplore the store
Everything Houseland sells and everything we have written, one click from here.
Collections
- Best Sellers
- Wall Art
- LED Backlit Wall Art
- Wall Art with Shelf & Vase
- Wall Shelves
- Hexagon & Honeycomb Shelves
- Cube & Box Shelves
- Matte Black Shelves
- Kitchen & Home
- Cookware
- Cutting Boards
- Kitchen Tools
- Candles
- All products
Products (25)
- Backlit Plaster Wall Art, Japandi LED Ring with Walnut Shelf and Bud Vase
- Black Floating Shelf Set, 6-Piece Matte Black Pine Hexagon and Ledge
- Black Wall Shelf Set, 5-Piece Matte Black Pine Hexagon and Ledge
- Black Wall Shelves, 9-Piece Matte Black Pine Hexagon and Ledge Set
- Coconut Bowl Set of 4 with Wooden Spoons, Coconut Shell Bowls for Acai and Poke
- Coconut Wax Candle in a Coconut Shell, Cotton Wick, Hand-Poured, 4 Scents
- Cube Wall Shelf Set, 6-Piece Rounded Pine Box and Ledge Wall Shelves
- Cube Wall Shelves, 6-Piece Natural Pine Box and Ledge Set of 6
- Fluted Wall Panel with Bud Vase, Backlit Sandstone Capsule Art, 150 cm
- Hexagon Shelves, 8-Piece Natural Pine Modular Box and Ledge Wall Set
- Honeycomb Shelves, 6-Piece Natural Pine Hexagon and Ledge Wall Set
- Kitchen Knife Sharpener, 3-Stage and 4-Stage Manual Pull-Through
- Large Wall Art for Living Room, Backlit Panel with Shelf and Bud Vase
- Modular Wall Shelf Set, 6 Rounded Pine Boxes in Mixed Sizes
- Picture Ledge Shelf Set, 5-Piece Natural Pine with Hexagon Modules
- Plaster Wall Sconce with Shelf, Round Backlit Disc and Bud Vase, 70 cm
- Sculptural Wall Art, Backlit Plaster Wave Panel with Ledge and Bud Vase
- Staggered Floating Shelves, 6-Piece Natural Pine Box and Ledge Set
- Stainless Steel Cutting Board, 304 Food-Grade, Double-Sided with Juice Groove
- Titanium Frying Pan, Uncoated, Induction Safe, with Tempered Glass Lid
- Wabi Sabi Wall Art, Stacked Pebble Totem in a Stone-Effect Finish
- Wall Decor for Living Room, Backlit Curved Panel with Shelf and Bud Vase
- Wall Mounted Vase with LED Backlight, Textured Capsule Panel and Shelf
- Wood Wall Panel Decor, Backlit Oval with Shelf and Bud Vase, 150 cm
- Wooden Floating Shelves, 9-Piece Pine Hexagon and Ledge Wall Set
Journal
- Why Coconut Bowls Crack After the First Wash
- How to Tell a $25 Candle Is Worth It Before Buying
- The Right Way to Sharpen Kitchen Scissors
- Titanium Pan Sticking After a Few Uses? Why
- Do Steel Cutting Boards Dull Your Knives?
- Why DIY Coconut Shell Candles Leak Wax
- Coconut Bowl Sizes: Why Yours Arrived Tiny
- Why Your Candle Wick Drowns and Won't Stay Lit
- Why Eggs Stick to a Titanium Pan, and the Fix
- Why Sharpener Results Only Last One Meal
Every article, collection and product is listed on the sitemap.